Covered by Medicare
Everything your parent's care needs, handled by one person.
CareNav gives your family a dedicated Navigator — a nurse or social worker who coordinates the doctors, the medications, the home care, and the Medicaid paperwork. Most families pay nothing.
Prefer to talk now? (888) 555-0142
The problem
The system wasn't built for families.
After a diagnosis or a hospital stay, the to-do list lands on whoever has the least room to say no — usually a working son or daughter. Scheduling specialists. Chasing prescriptions. Arranging equipment. Decoding what Medicare and Medicaid actually cover, on hold, again. Your Navigator takes that entire list off your plate.
Meet your Navigator
One person who already knows the whole picture.
Your Navigator is a licensed nurse or social worker who gets to know your parent — their history, their doctors, how they want to live — and becomes your family's single point of contact for all of it. One person. One call. Someone who already knows the situation before you finish explaining it.
Sarah M.
Registered Nurse
12 years coordinating care for families across complex hospital-to-home transitions.
Elena R.
Licensed Social Worker
Specializes in Medicaid applications, appeals, and unlocking home-care hours.
Daniel K.
Registered Nurse
Background in geriatrics and medication safety. Calm in a crisis.
The route
How it works
- 01
Confirm your coverage.
Tell us what's going on. We verify your parent's Medicare coverage up front, so you know before anything begins that CareNav is covered.
- 02
Meet your Navigator.
Your Navigator and a CareNav clinician learn your parent's full story — medical history, priorities, and how they want to age.
- 03
Ongoing support.
Your Navigator builds the plan, does the legwork, and keeps you updated. They're your first call whenever something comes up.
What we handle
What your Navigator handles
Whatever the week throws at you, it's already on their desk.
Doctors & appointments
Coordinating specialists, booking and prepping visits, keeping every provider on the same page.
Medications
Catching costly or conflicting prescriptions, sorting affordable generics, making sure refills actually arrive.
Hospital to home
Discharge planning and follow-up, so a hospital stay doesn't turn into a return trip.
Home care & equipment
Arranging home health aides and durable medical equipment, and connecting you with vetted home-care agencies.
Medicaid & benefits
Applications, renewals, and appeals to get approved and win the home-care hours your parent qualifies for.
Insurance headaches
Fighting denials and chasing the reimbursements you're owed.
The cost
Why most families pay $0.
CareNav is covered by Medicare's Chronic Care Management benefit — Medicare pays for the ongoing care coordination your Navigator provides. With a Medigap supplement or Medicaid, that usually means $0 out of pocket. Without one, a standard Part B coinsurance may apply. No contracts. Cancel anytime.
Is your parent a fit?
Your parent is likely a fit if they:
- Have Original Medicare (Part A & B) — not Medicare Advantage (have Advantage? Reach out — we're expanding.)
- Live in NY, NJ, CA, FL, MA, MD, or PA
- Live with one or more ongoing conditions like diabetes, heart disease, COPD, or dementia
Not sure? A quick call sorts it out — at no cost.
A representative story
What it looks like in practice.
Illustrative example based on the kinds of situations we handle. Not a real client.
Margaret, 78 — a stroke, then home.
When Margaret was discharged after a stroke, her family had three days to figure out home care, a new medication list, and a follow-up no one had scheduled. Her Navigator caught a blood thinner that would have cost $400 a month and aligned the neurologist and pharmacy on a covered generic before Margaret got home.
Over the next weeks, the Navigator booked her therapy and cardiology follow-ups, arranged a home health aide, and started her Medicaid application — eventually winning approval for daily covered home-care hours. Today, the Navigator is the family's first call.
For physicians and clinicians
Coordinating care for a patient who needs more than a visit?
Refer them to CareNav. We handle the navigation, advocacy, and follow-through — and keep you in the loop.
Get started
Get your time — and your peace of mind — back.
Talk to a Navigator today. We'll verify coverage and tell you exactly what to expect — at no cost, no commitment.